Privacy Policy
Clear Choice UK ("Clear Choice UK", "we" or "us") is committed to protecting your privacy and takes all reasonable steps to ensure details gathered are protected.
Set out below is our Privacy Policy which explains how we use any information collected about you, how you can instruct us if you prefer to limit the use we may make of that information and what procedures we have in place to safeguard your privacy.
What information do we collect?
We collect data from you when:
- Place an order with us through our website
You can however visit our website anonymously at any time.
What do we use your information for?
We may use your information in the following ways:
- To personalise your shopping experience by being able to respond to your individual requirements
- To improve our service to you by requesting and evaluating feedback and information from you
- To improve our customer service and technical support
- To process transactions - your information both public and private will not be shared, sold, exchanged or given to any 3rd party company for any reason whatsoever without your consent, except for delivering the intended product or service that you have requested from us
- To enable us to service any product guarantee and ensure that any product recalls or safety information can be provided to you
How do we protect and safeguard your personal information?
We have a variety of security measures in place to protect your personal information.
- We have internal policies setting out our data security approach and training for employees who handle customer data.
- Card payments are encrypted by our secure third-party payment provider. No payment information is stored by us.
- Data used by us for the processes of contacting you - both in regards to your order with us, servicing any guarantee or providing important product information - is held securely by us.
- Any third party suppliers we use to allow us to communicate with you also have to abide by the same data protection policies.
Your Consent
By using our site you consent to our Privacy Policy and Terms and conditions. If you would rather not receive electronic, SMS and postal information from us, please send an e-mail message to info@clearchoiceuk.co.uk with a subject line of 'Remove Details'.
Changes to our Privacy Policy
We keep our policy under regular review. We may amend and update this policy from time to time. Any changes in the future will be posted to the website and where we believe appropriate, via email.
All comments, queries and requests relating to our use of your information are welcomed and should be addressed to info@clearchoiceuk.co.uk
This policy was last updated on 22 May 2018.
Unsolicited E-mail Policy
Internet user privacy is of upmost importance to us and our customers. Our success depends on our ability to maintain the trust of our customers. To this end, we have one overriding policy:
Policy against advertising our website using unsolicited email messages
We require that all e-mails promoting our business or its products are sent only to customers who have agreed to receive such messages. We prohibit any advertising of our brand and website using unsolicited email messages. If you feel you've been sent unsolicited emails promoting our brand or website and would like to register a complaint, please email us using our contact page. We will immediately investigate all allegations made related to unsolicited messages and reply confirming what action we have taken.
Your email address is safe with us.
- We never sell or share your email addresses with other companies.
- If you feel you've been sent unsolicited email and would like to register a complaint, please email us using our contact page.
Definition of Spam
Spam is unsolicited email sent in bulk. Any promotion, information or solicitation that is sent to a person via e-mail without their prior consent, where there is no pre-existing relationship between the sender and the recipient, is spam.
Cookies
We provide online services that are easy to use, useful and reliable. These can involve placing small amounts of information on your computer or mobile phone or other device. These include small files known as cookies. There's a link to general advice about managing cookies at the end of this page. Cookies cannot be used to identify you personally.
Below is a list of cookies that are used on this Website. You can opt out of non-essential cookies at any time by clicking this link...'Change your Cookie settings'
Clear Choice UK Web Cookies
Name: PHPSESSID
Typical content: randomly generated number
Expires: when user exits browser
Name: style
Typical content: stores the user's preference to whether they wish to view products in a list or a grid
Expires: 1 year
Name: key
Typical content: randomly generated number to remember the user for their next visit
Expires: 4 weeks
Name: bkey
Typical content: randomly generated number to remember the basket contents for the customers next visit
Expires: 4 weeks
Name: recent
Typical content: stores recently viewed products for display on the customers next visist
Expires: 4 weeks
Name: allowAllCookies
Typical content: stores the user's preference to whether they wish to allow all Cookies on this Website or not
Expires: 1 year
Google Analytics Cookies
Name: _utma
Typical content: randomly generated number
Expires: 2 years
Name: _utmb
Typical content: randomly generated number
Expires: 30 minutes
Name:_utmc
Typical content: randomly generated number
Expires: when user exits browser
Name: _utmv
Typical content: randomly generated number
Expires: 2 years
Name: _utmz
Typical content: randomly generated number and information about how the page was reached (eg directly or via a link, organic search or paid search)
Expires: 6 months
For further details on the cookies set by Google Analytics, please visit this link: Cookies set by Google Analytics
Add-This Cookie
Name: _atuvc
Typical content: numeric content (e.g. 8|21) that helps you share content through social networks
Expires: 2 years
More about Cookies
For more information about how to manage your cookies, visit aboutcookies.org.